AI-Powered Virtual Assistants in Healthcare: Transforming Patient Engagement

Abstract

Virtual assistants powered by AI are redefining patient engagement by providing 24/7 support, appointment scheduling, medication reminders, and symptom analysis. This paper explores the design and implementation of AI-driven virtual assistants in healthcare settings. It highlights their role in reducing administrative burdens, improving patient satisfaction, and enabling remote care. The study also examines limitations such as language barriers, lack of emotional intelligence, and data security concerns, offering insights into future advancements.